Privacy Policy

Update date：2024/11/1

Effective date：2024/11/1

Introduction

HappyGo APP is a product provided by Zhuhai Luckyman Technology Co., LTD. Through this Privacy Policy, we want to explain to you how we collect, use, store and share this information when using our services, and the ways in which we provide you with access to, update, control and protect this information. This Privacy Policy is relevant to your use of the HappyGo service and we ask that you read it carefully and, if necessary, make the choices you consider appropriate in accordance with the guidelines in this Privacy Policy. We have tried to keep the technical terms used in this Privacy Policy as clear and concise as possible and have provided links to further explanations to facilitate your understanding.

By using or continuing to use our services, you consent to our collection, use, storage and sharing of information about you in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us at support@lucky china.net.

1. The information we collect

We or our third party partners may collect, store and use the following information about you in connection with the provision of our services. If you do not provide such information, you may not be able to register as a user or enjoy certain services provided by us, or achieve the intended results of the relevant services.

• Location information，means information about your location that is collected when you turn on the location function of your device and use the relevant services we provide based on your location, including.
• Information about your geographical location collected by means of GPS or WiFi, for example, when you use our services via a location-enabled mobile device.
• You can stop the collection of your geolocation information by turning off the location function.
• We require background location permission to maintain Bluetooth connection with your smart mug, which allows:
• • Maintaining device connection while the app runs in background
• • Receiving real-time temperature and status updates
• • Ensuring appointment features work properly
• • Getting timely notifications from your smart mug
• We commit to using this permission solely for Bluetooth connectivity and will not collect or store your location information.

2. Storage of information

2.1 The way and duration of information storage

• We store your information in secure ways, including local storage (e.g. data caching using the App), databases, and server logs.
• In general, we will only store your personal information for as long as necessary to fulfill the purpose of the service or under the conditions prescribed by law or regulation.

2.2 Geography of information storage

• We will store the personal information of users collected within the territory in accordance with the laws and regulations in China.
• We do not currently transfer or store your personal information across borders. If we need to transfer or store your personal information across borders in the future, we will inform you of the purpose of the information leaving the country, the recipient, the security measures and the security risks, and obtain your consent.

2.3 Notification when a product or service ceases operation

• When our products or services are discontinued, we will notify you by push notification, announcement, etc., and delete your personal information or anonymize it within a reasonable period of time, except as otherwise provided by laws and regulations.

3. Information Security

We use a variety of security technologies and procedures to protect against the loss, misuse, unauthorized access or disclosure of information. For example, in some services, we use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that, due to technical limitations and the potential for malicious means, it is not always possible to guarantee 100% security of information in the Internet industry, even with all efforts to enhance security measures. You should be aware that the systems and communication networks you use to access our services may experience problems due to factors outside of our control. Translated with www.DeepL.com/Translator (free version)

4. How we use information

We may use the information we collect in the course of providing our services to you for the following purposes.

• Providing services to you.
• For identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes in connection with the provision of our services and to ensure the security of the products and services we provide to you.
• Help us design new services and improve our existing services.
• Enable us to better understand how you access and use our services so that we can target our responses to your individual needs, such as language settings, location settings, personalized help services and instructions, or otherwise respond to you and other users.
• Software certification or management software upgrades.
• Involve you in surveys about our products and services.

5. Information Sharing

Currently, we do not actively share or transfer your personal information to third parties. If there are other situations in which your personal information is shared or transferred or you require us to share or transfer your personal information to a third party, we will obtain your express consent to such actions either directly or by confirming with the third party.

We do not share information that can be used to personally identify you (such as your name or email address) with our partners unless you expressly authorize it.

We do not publicly disclose the personal information we collect. If we must disclose it publicly, we will inform you of the purpose of this public disclosure, the type of information to be disclosed and the sensitive information that may be involved, and obtain your express consent.

As our business continues to grow, we may enter into mergers, acquisitions, asset transfers, and other transactions, and we will inform you of the circumstances and continue to protect or require new controllers to continue to protect your personal information in accordance with laws and regulations and standards no less stringent than those required by this Privacy Policy.

In addition, in accordance with relevant laws and regulations and national standards, we may share, transfer, and publicly disclose personal information without your prior authorization in the following cases.

• Directly related to national security and national defense security.
• Directly related to public safety, public health, and significant public interest.
• Directly related to crime investigation, prosecution, trial and sentence enforcement.
• For the purpose of safeguarding the life, property and other significant legitimate rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the consent of the person.
• Subjects of personal information who disclose personal information to the public on their own.
• Those that collect personal information from legitimate publicly disclosed information, such as legitimate news reports, government information disclosure, and other sources.

6. Your rights

During your use of our services, we may provide you with the corresponding operation settings, depending on the product, so that you can check, delete, correct or withdraw your relevant personal information, you can refer to the corresponding specific guidelines for operation. In addition, we have also set up a complaint reporting channel, and your comments will be dealt with in a timely manner. If you are unable to exercise your personal information subject rights through the above-mentioned ways and means, you can make your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with the laws and regulations.

7. Change

We may revise the terms of this Privacy Policy from time to time. When changes are made, we will notify you of the new Privacy Policy when the version is updated and provide you with the effective date. Please read the revised Privacy Policy carefully.By continuing to use our services, you consent to our processing of your personal information in accordance with our updated Privacy Policy.

8. Protection of minors

We encourage parents or guardians to direct minors under the age of eighteen to use our Services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and that minors seek the consent and guidance of their parents or guardians before submitting personal information.